Skip to content

Privacy Policy

Baby First, in partnership with Bébe Vida – Ciências para a Vida, S.A., respects your privacy and is committed to protecting the personal data you share with us. This policy explains what data we collect, what we use it for, who we share it with, and what your rights are, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.

Who is responsible for your data

The data controller for the personal data collected through this site is Baby First, together with Bébe Vida – Ciências para a Vida, S.A. For any question about this policy or about the processing of your data, you can contact us through our Contact page or by email at privacidade@babyfirst.pt.

What data we collect

Depending on how you use the site, we may collect the following data:

  • Identification and contact details — name, email, phone number, district.

  • Reproductive health data you voluntarily choose to share — such as your expected due date or week of pregnancy, used to personalise content and calculators.

  • Content you submit — comments on articles, shared real stories, event registrations and appointment requests.

  • "My Account" data — favourite articles, event registrations and video progress in the Academy.

  • Browsing data — IP address, device type and pages visited, collected through cookies and similar technologies.

What we use your data for

We use your data to: create and manage your account; respond to contact and appointment requests; manage event registrations; moderate and publish comments and real stories you submit; send the newsletter and communications you have subscribed to; personalise content according to your stage of pregnancy or motherhood; and improve the operation and security of the site.

Legal basis for processing

We process your data based on your consent (for example, when you submit a form or subscribe to the newsletter), on the performance of a contract (when you create an account or register for an event), and on our legitimate interest in keeping the site secure and improving the user experience.

Sharing data with third parties

Some forms expressly state that, by submitting your data, you agree to it being shared with Baby First partners — namely Bébe Vida, for information about cryopreservation services — only when you give your explicit consent to do so. We do not sell your data to third parties. We may also use service providers (hosting, email delivery, traffic analysis) who process data on our behalf, always under instructions and confidentiality agreements.

Cookies

This site uses cookies necessary for it to function and, when authorised by you, preference, statistics and marketing cookies, which help us understand how the site is used and show you more relevant content. You can manage your cookie preferences at any time through the consent panel available on the site.

Retention period

We keep your data only for as long as necessary to fulfil the purposes described in this policy, or for as long as you keep an active account on the site. After that period, data is deleted or anonymised, unless a longer retention period is legally required.

Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you;

  • Request the rectification of inaccurate or incomplete data;

  • Request the erasure of your data ("right to be forgotten");

  • Request the restriction of, or object to, the processing of your data;

  • Request the portability of your data to another service;

  • Withdraw your consent at any time, without affecting the lawfulness of prior processing;

  • Lodge a complaint with the Portuguese Data Protection Authority (CNPD), at www.cnpd.pt.

To exercise any of these rights, contact us through our Contact page or by email at privacidade@babyfirst.pt.

Information security

We adopt appropriate technical and organisational measures to protect your data against unauthorised access, loss or improper disclosure, including the use of secure connections (HTTPS) and access controls to information.

Minors

This site is intended for users over the age of 18. We do not knowingly collect data from minors without the consent of their legal guardians.

Changes to this policy

We may update this policy from time to time to reflect legal changes or changes to how the site works. The date of the last update is always shown on this page. We recommend you review it periodically.

Contact

For any question about this Privacy Policy or the processing of your personal data, contact us through our Contact page or by email at privacidade@babyfirst.pt.